WHAT WE OFFER
Unified End User Support Solution
Chat with an Agent
Like sending a text message, users can immediately start chatting with an agent about their issues.
Request a Call Back
Too busy now? An added value service where users can schedule a call with the service desk according to their preferred time window.
Real time updates with push notifications will keep users aware of any outrages and scheduled maintenance .
Frequently asked questions can be answered by our knowledge base system in a quick and effortless way.
Users can use their organization credentials to log in to OneContact. No need for registration or password set up.
Bringing Mobile User Engagement into Atos
Accessing Atos Support 24/7 via Your Mobile Device
END USER FOCUSED
Allowing End Users to Get Support via Their Mobile Devices