User Support at Your Fingertip.
One Solution. Consistent User Experience. Your Atos Team Just One Click Away.
WHAT WE OFFER
Unified End User Support Solution
Talk with an Agent
With inbound call towards service desk, users get connected to the right agent based on the issue selection.
Chat with an Agent
Like sending a text message, users can immediately start chatting with an agent about their issues.
Request a Call Back
Too busy now? Users can schedule a call with the service desk according to their preferred time window.
Real time updates with push notifications will keep users aware of any outages and scheduled maintenance .
Frequently asked questions can be answered by our knowledge base system in a quick and effortless way.
Users can use their organization credentials to log in to OneContact. No need for registration or password set up.
Your Atos Team Just One Click Away
Access to service desk anytime, anywhere.
OneContact provides access to service desk right at your finger tip with multiple support channel.
Our Customers can control when they want support and how they want it.
Bringing Mobile User Engagement into Atos
Accessing Atos Support 24/7 via Your Mobile Device
END USER FOCUSED
Allowing End Users to Get Support via Their Mobile Devices
Always keep you posted about
News, Disruptions & Maintenance
We strive for transparency in our service.
We are proactive in updating the information that's relevant to you.
No more mystery in IT. You know what's going on.
For demo or questions, you could reach out to us.
Send us a message to schedule a demo. All other queries, contact the service desk