OneContact Web

Atos OneContact
User Support at Your Fingertip.

One Solution. Consistent User Experience. Your Atos Team Just One Click Away.

WHAT WE OFFER

Unified End User Support Solution

Talk with an Agent

With inbound call towards service desk, users get connected to the right agent based on the issue selection.

Chat with an Agent

Like sending a text message, users can immediately start chatting with an agent about their issues.

Request a Call Back

Too busy now? Users can schedule a call with the service desk according to their preferred time window.

Send Email

Want to share a snapshot of the issue with Service Desk? Users can draft an email attaching any image from the phone.

System Disruptions

Real time updates with push notifications will keep users aware of any outages and scheduled maintenance .

Self-help Guide

Frequently asked questions can be answered by our knowledge base system in a quick and effortless way.

Single Sign-on

Users can use their organization credentials to log in to OneContact. No need for registration or password set up.

Multiple Languages

Users will have the ability to select their preferred language for the app as well as the preferred language for the service desk.

Ticket Status

View the Status of your tickets right from the mobile app.

Tech Bar

Request an appointment in your prefered time window.

ATOS ONECONTACT

Your Atos Team Just One Click Away

Access to service desk anytime, anywhere.

OneContact provides access to service desk right at your finger tip with multiple support channel.
Our Customers can control when they want support and how they want it.

Download on Google Play

Download on Apple Store

OMNI-CHANNEL

Bringing Mobile User Engagement into Atos

ONE-CLICK AWAY

Accessing Atos Support 24/7 via Your Mobile Device

END USER FOCUSED

Allowing End Users to Get Support via Their Mobile Devices

Always keep you posted about
News, Disruptions & Maintenance

We strive for transparency in our service.
We are proactive in updating the information that's relevant to you.

No more mystery in IT. You know what's going on.

For demo or questions, you could reach out to us.

Send us a message to schedule a demo. All other queries, contact the service desk

YOUR NAME*

YOUR EMAIL*

YOUR PHONE*

SUBJECT

YOUR MESSAGE*

SEND MESSAGE

*required fields

OneSource

Atos OneContact is a value-add tool for users to easily get help from their IT support desk.

Atos OneContact
User Support at Your Fingertip.

One Solution. Consistent User Experience. Your Atos Team Just One Click Away.

WHAT WE OFFER

Unified End User Support Solution

Talk with an Agent

With inbound call towards service desk, users get connected to the right agent based on the issue selection.

Chat with an Agent

Like sending a text message, users can immediately start chatting with an agent about their issues.

Request a Call Back

Too busy now? Users can schedule a call with the service desk according to their preferred time window.

Send Email

Want to share a snapshot of the issue with Service Desk? Users can draft an email attaching any image from the phone.

System Disruptions

Real time updates with push notifications will keep users aware of any outages and scheduled maintenance .

Self-help Guide

Frequently asked questions can be answered by our knowledge base system in a quick and effortless way.

Single Sign-on

Users can use their organization credentials to log in to OneContact. No need for registration or password set up.

Multiple Languages

Users will have the ability to select their preferred language for the app as well as the preferred language for the service desk.

Ticket Status

View the Status of your tickets right from the mobile app.

Tech Bar

Request an appointment in your prefered time window.

ATOS ONECONTACT

Your Atos Team Just One Click Away

Access to service desk anytime, anywhere.

Always keep you posted about
News, Disruptions & Maintenance

Send us a message to schedule a demo. All other queries, contact the service desk

Atos OneContact is a value-add tool for users to easily get help from their IT support desk.

INFORMATION

Features

Contact Us

Atos Privacy

REFERENCES

Atos OneSource

Atos Digital Workplace

Atos OneContact User Support at Your Fingertip.

One Solution. Consistent User Experience. Your Atos Team Just One Click Away.

WHAT WE OFFER

Unified End User Support Solution

Talk with an Agent With inbound call towards service desk, users get connected to the right agent based on the issue selection.

Chat with an Agent Like sending a text message, users can immediately start chatting with an agent about their issues.

Request a Call Back Too busy now? Users can schedule a call with the service desk according to their preferred time window.

Send Email Want to share a snapshot of the issue with Service Desk? Users can draft an email attaching any image from the phone.

System Disruptions Real time updates with push notifications will keep users aware of any outages and scheduled maintenance .

Self-help Guide Frequently asked questions can be answered by our knowledge base system in a quick and effortless way.

Single Sign-on Users can use their organization credentials to log in to OneContact. No need for registration or password set up.

Multiple Languages Users will have the ability to select their preferred language for the app as well as the preferred language for the service desk.

Ticket StatusView the Status of your tickets right from the mobile app.

Tech Bar Request an appointment in your prefered time window.

ATOS ONECONTACT

Your Atos Team Just One Click Away

Access to service desk anytime, anywhere.

Always keep you posted about News, Disruptions & Maintenance

Send us a message to schedule a demo. All other queries, contact the service desk

Atos OneContact is a value-add tool for users to easily get help from their IT support desk.

INFORMATION

Features

Contact Us

Atos Privacy

REFERENCES

Atos OneSource

Atos Digital Workplace

Atos OneContact
User Support at Your Fingertip.

Talk with an Agent

With inbound call towards service desk, users get connected to the right agent based on the issue selection.

Chat with an Agent

Like sending a text message, users can immediately start chatting with an agent about their issues.

Request a Call Back

Too busy now? Users can schedule a call with the service desk according to their preferred time window.

Send Email

Want to share a snapshot of the issue with Service Desk? Users can draft an email attaching any image from the phone.

System Disruptions

Real time updates with push notifications will keep users aware of any outages and scheduled maintenance .

Self-help Guide

Frequently asked questions can be answered by our knowledge base system in a quick and effortless way.

Single Sign-on

Users can use their organization credentials to log in to OneContact. No need for registration or password set up.

Multiple Languages

Users will have the ability to select their preferred language for the app as well as the preferred language for the service desk.

Ticket Status

View the Status of your tickets right from the mobile app.

Tech Bar

Request an appointment in your prefered time window.

Always keep you posted about
News, Disruptions & Maintenance